Hello WAB Community!
Welcome to Pacific Prime’s Benefits Hub. We aim to simplify our members' experience by making the important details about your insurance and benefits easily accessible on your Mobile, WeChat or Web browser. You can always have access to this information by scanning the QR code or opening the Link, without needing any specific passwords or login details.
If you encounter any issues or have any questions, please don't hesitate to email us at iss@pacificprime.com. We're happy to help!
Below, you will find a list of various videos and files that explain your coverage and how to use it. This list will be updated regularly, ensuring you have the most current information at your fingertips.
Your Policy Information and Documents
Insurance Orientation Video:
Click Below to Download:
- - Orientation
- - Table of Benefits
- - Service Manual(EN)
- - Service Manual(CN)
- - Claim form(EN)
- - Claim form(CN)
- - Pre-authorisation form
- - Direct Billing List
- - Care Plus Service Guide
- - E-Card: Mini-Program and APP Guideline
- - Designation of Beneficiary Form with Instructions
- - Designation of Beneficiary Form
We hope this makes it easier for you to navigate and utilise our online service platform. If you have any questions, please do not hesitate to contact Pacific Prime at wab@pacificprime.com